What to send, and what happens next
- Support and questions about your data. Include your workspace name and, if it is about a specific figure, the run it came from — that lets us answer with the actual evidence rather than a guess.
- Security reports. Send enough detail to reproduce. We acknowledge within two business days and will not threaten anyone reporting in good faith. Machine-readable details live at /.well-known/security.txt; our practices are on the security page.
- Privacy, access and deletion requests. Brevence Oy is the data controller. Say which right you are exercising and we will handle it inside the statutory window — see the privacy policy.
- Billing and invoicing. Tell us the workspace and the invoice number. VAT details and EU reverse-charge handling are on the invoice itself.
- Press and analysts. Ask us anything about the method. We would rather explain a limitation than have it discovered in a review.
The company behind MentionBeat
MentionBeat is operated by Brevence Oy, a limited company registered in Finland. This is the entity you contract with and the one named on every invoice.
- Brevence Oy
- Business ID (Y-tunnus): 3454899-8
- Kivenhakkaajankuja 3 B, 02650 Espoo, Finland
- hello@mentionbeat.com
More about who we are and how we work on the about page.
Not a support question?
If you are evaluating MentionBeat, the fastest answer is usually the product itself — run the free checker on your own domain and email us the result you want explained. We will tell you what it means, including when it means nothing much.